Privacy Policy

This privacy policy describes how CryptoVault UK collects, uses, and shares personal information of users of our website and services. By using our website and services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.

1. Information We Collect

We collect the following types of personal information:

  • Information you provide to us: This includes your name, email address, phone number, date of birth, and other information you provide when you register for an account, complete a form, or contact us.
  • Financial information: This includes your cryptocurrency wallet addresses, transaction history, and other financial information you provide when you make deposits or withdrawals.
  • Automatically collected information: This includes your IP address, browser type, operating system, and other technical information about your device and how you use our website and services. We may also use cookies and other tracking technologies to collect this information.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To process your transactions.
  • To communicate with you about our services.
  • To personalize your experience.
  • To detect and prevent fraud.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your personal information with the following types of third parties:

  • Service providers: We may share your information with service providers who help us operate our website and services, such as payment processors, data analytics providers, and customer support providers.
  • Legal authorities: We may share your information with legal authorities if we are required to do so by law or legal process.
  • Business partners: We may share your information with our business partners who offer products or services that may be of interest to you.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect your financial information.
  • Storing your personal information on secure servers.
  • Limiting access to your personal information to authorized personnel.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with our services and to comply with our legal obligations. We may also retain your information for a longer period if we have a legitimate business interest in doing so.

6. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Deletion: You have the right to have your personal information deleted in certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at support@cryptovaultuk.com.

7. Cookies

We use cookies to collect information about your use of our website and services. Cookies are small text files that are stored on your device. We use cookies for the following purposes:

  • To personalize your experience.
  • To track your activity on our website.
  • To improve our website and services.

You can disable cookies in your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website and services.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website and services after we post any changes constitutes your acceptance of the new privacy policy.

10. Contact Information

If you have any questions about this privacy policy, please contact us at support@cryptovaultuk.com.